All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at orders@beboldfurniture.com to obtain a Return Merchandise and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return ten (10) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be
● Special Order Items
● Custom Order Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 25%
● Sale items are FINAL SALE and cannot be returned.
● If the item is eligible for a return, we will provide a return address to ship back the merchandise. Return shipping costs are the responsibility of the customer. The initial shipping charge is non-refundable.
● We will email you a return shipping label upon request or you can ship the merchandise directly to Be Bold Furniture
● Upon receipt and inspection of the returned merchandise, we will issue the refund within 10-14 business days. If Be Bold Furniture provided the return shipping label or scheduled the return shipping logistics, the return shipping cost will be deducted from your total refund amount.
● We carefully inspect all merchandise before shipment. We encourage you to inspect all merchandise for possible damages upon receipt
● Kindly ask the delivery team to keep all of the packaging if you feel a return might be a possibility. Otherwise, your order will not be eligible for a return without the packaging.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.