Shipping & Returns

Return Policy

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

● A 25% restocking fee will be charged for all returns.
● Sale items are FINAL SALE and cannot be returned.
● If the item is eligible for a return, we will provide a return address to ship back the merchandise. Return shipping costs are the responsibility of the customer. The initial shipping charge is non-refundable.
● We will email you a return shipping label upon request or you can ship the merchandise directly to Be Bold Furniture
● Upon receipt and inspection of the returned merchandise, we will issue the refund within 10-14 business days. If Be Bold Furniture provided the return shipping label or scheduled the return shipping logistics, the return shipping cost will be deducted from your total refund amount.
● We carefully inspect all merchandise before shipment. We encourage you to inspect all merchandise for possible damages upon receipt
● Kindly ask the delivery team to keep all of the packaging if you feel a return might be a possibility. Otherwise, your order will not be eligible for a return without the packaging.

Retun Process

To return an item, please email customer service at orders@beboldfurniture.com Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

As soon as the returned product(s) are received back to our warehouse in good condition our team will issue your refund. In order to process your return as quickly as possible we ask that your order number is clearly marked on all boxes for our warehouse team. Please note that the shipment of a return is to be independently arranged and covered by the customer, with products received back to our warehouse within 30 days from the delivery or pick-up date. Just like most return policies we are only able to accept returned items that are in original packaging and like-new condition. This means that products with any scratches, stains, damages, or modifications cannot be returned. Please note that Standard Shipping and White Glove Shipping charges from the original order are not able to be refunded once these services have been provided by the carrier.

We are only able to issue refunds via the original method used for payment on the order. If the original method of payment is no longer available, we would be happy to issue a store credit equal to the amount of the refund.

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